The Experience Of Kindness In Business…

The Experience Of Kindness In Business…

“To cultivate kindness is a valuable part of the business of life.” – Samuel Johnson


The success of a brand depends on the experience of the brand. Beyond what you do or provide, who you are informs the experience. Set the tone, maintain it, protect it. Up and down, inside and out let the experience of your brand and its people be one based on kindness, integrity, and cordiality. Be recognized not only for what you do and how well you do it, but for who you are and how you make people feel.



The Costs of Workplace Rudeness

Uncivil behavior at work takes a real toll on employees, research finds

Wall Street Journal

by Jennifer Breheny Wallace



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About Pat Palumbo

Pat Palumbo is positive that we all have the power to change the world. In big and small ways our choices form our experience, and in turn affect everything around us. At home, in our communities, and globally we can and should be a force of positive change. Pat's training as a Marriage & Family Therapist, as well as a background in advertising & public relations, provide her clients with many resources. Her passions include family, theatre, philanthropy, reading, writing, cooking, and travel. In all things kindness, compassion, and service. Pat is the President & COO of PhraseMark Inc. - engage, empower, elevate

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